This is a plug for a site that can be incredibly helpful when you are faced with the unfairness of being asked to pay for “service” that you might have been expecting in the original price of something that you bought (i.e. when you are asked to ring a premium rate number to speak to service staff).
From the site: If you have an ‘inclusive landline calls’ phone package, then it is very rare that 0844, 0845, 0870, or 0871 numbers are are included in your ‘free minutes’ allocation, unlike normal numbers. Many mobile phone packages also exclude freephone 0800 and 0808 numbers for your bundled minutes.
Worse still some companies that use these numbers are actually receiving a cut of the phone call costs.
Many companies advertise a separate number that can be used when calling from abroad – This usually begins in the format +44 – There is nothing to stop you using this number from the UK (as it is a normal rate telephone call), and will be included in any inclusive minutes provided by your landline or mobile phone provider. Many others will give you a standard number if you ask.
This site is all about listing these numbers, saving you money, without having to pay additional charges. To get started and find a particular number, please click on the ‘Search to find an alternative number’ link at the top of the page.
